Senior Events Executive 

Location - Any Capsticks Office - Birmingham, Exeter, Leeds, London, Manchester or Winchester

Hybrid Working
At Capsticks, we care about doing the right thing, communicating clearly and working together well. This role is a chance to join a supportive team and help deliver thoughtful, well-run events that strengthen relationships, support business development and reflect who we are as a firm.

The team
Led by the Director of Business Development & Marketing (BD & M), the team supports the firm across Business Development, Bids, Marketing, Communications and Events. We are a collaborative team of 18, working closely together to help the firm build strong relationships and deliver work that makes a difference.

The role
This is a great opportunity to join a busy, supportive Business Development and Marketing team and play an important part in delivering a varied programme of client and internal events. As Senior Events Executive, you will take ownership of events from first conversation through to delivery, follow-up and review. You will work across in-person, virtual and hybrid formats, partnering with the Events Manager, BD sector leads, the Communications Team Leader and colleagues across the firm to deliver events that are well run; on brand and demonstrate a clear ROI. You will also use feedback, reporting and insight to spot what is working and where we can improve.

Main duties and responsibilities
•    Lead the planning and delivery of client and internal events across in-person, virtual and hybrid formats, including conferences, seminars, webinars, roundtables, hospitality and networking events
•    Support the Events Manager on larger programmes and take ownership of key strategic events.
•    Work closely with stakeholders across the firm to understand what they want to achieve, shape event plans and make sure activity supports wider BD and marketing priorities
•    Manage budgets, suppliers and venue logistics to deliver high-quality events on time and within budget
•    Coordinate event follow-up, capture feedback and communicate actions and outcomes clearly to relevant stakeholders
•    Maintain event records, audience lists and reporting data within CRM and related systems
•    Use CRM, email marketing and digital channels to manage invitations, registrations, attendee communications and event promotion
•    Oversee event logistics, registration processes and attendee experience to make sure events run smoothly on the day
•    Lead the delivery of key flagship programmes, including the Capsticks Housing Diploma, with support from the Business Development Manager
•    Keep up to date with developments in the events industry, including event technology, digital engagement and AI-enabled tools, and identify opportunities to improve efficiency, attendee experience and reporting

Other duties
You may also be asked to support other work across the team from time to time, whether that is helping on wider projects or contributing to the smooth running of the Business Development and Marketing function.

Skills
We are looking for someone with strong event management experience, ideally in a professional services environment, and a practical, proactive approach. You might already be working at Senior Events Executive level, or you may be ready to step up into a broader role with more ownership and variety.
•    Strong experience of end-to-end event management across in-person, virtual and hybrid formats
•    Experience managing multiple events and competing priorities in a fast-paced professional services environment
•    Confidence using Microsoft 365 and event-related technology, including CRM, webinar platforms, email marketing tools and reporting systems
•    Confidence managing virtual and hybrid event delivery including webinars.
•    Strong stakeholder management skills, with the ability to build credibility and work effectively with senior colleagues
•    Excellent written and verbal communication skills, with the ability to engage professionally with internal and external audiences at all levels
•    Strong time-management skills, with the ability to prioritise, stay calm under pressure and respond well to last-minute changes
•    Excellent attention to detail, sound judgement and strong problem-solving skills
•    A proactive approach to improving processes, systems and ways of working, including the effective use of technology and AI-enabled tools where appropriate

We are also looking for someone who is:
•    Self-motivated and comfortable working independently, while contributing positively to a collaborative team
•    Proactive, thoughtful and open to new ideas, technologies and ways of working
•    Committed to creating a positive experience for colleagues, clients and attendees
•    Flexible and willing to get involved with a range of events and campaigns when needed
•    Willing to travel in the UK, work outside office hours and occasionally stay overnight at events
•    Interested in building a strong understanding of Capsticks’ sectors and the services the firm provides

Capsticks is an inclusive employer
At Capsticks we value diversity and we are committed to creating an inclusive and supportive working environment where everyone is able to be themselves and reach their full potential. Capsticks is committed to providing equal opportunities for all and therefore we welcome the unique contributions that you can bring in terms of your education, background, culture, ethnicity, race, nationality, sex, sexual orientation, gender identity, age, disability, neurodiversity, religion and beliefs.

We will make reasonable adjustments to our application and interview process to ensure that you have the best chance of success. We understand that there's not a "one size fits all" approach to adjustments so our team will work with you individually to understand more about your requirements. If you have any questions please contact our Recruitment team on: (Careers@capsticks.com).